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FAQ
Returns and Exchanges
You have 30 days after receiving your order to request a return.
Returns are free in France and the EU (excluding the UK and Switzerland). Please submit your request through our returns portal.
Please include the following information in your email:
-Your order number
-Returned items
The return of products is at the customer's expense and risk for returns located outside the European Union.
To return one of your orders, simply submit your request on our returns portal , then send your package back to the following address:
ACOLYT Dijon / BOURRIENNE
ZAE La Belle Idée
9 rue des Artisans
21540 Mesmont
France
Please include the following information in your package:
-Your order number
-Returned items
Any customs fees are the responsibility of the customer.
We will reimburse you within 2 to 4 working days after receipt of your returned package by our logistics workshop.
You will receive an email to notify you when the refund has been made.
Allow 24 to 48 hours after receiving the email for the refund to appear in your bank account.
Any purchase made in our Bourrienne Paris X store can be exchanged (but not refunded) in our store. You can also receive a store credit.
Any purchase made in one of our physical stores cannot be exchanged or
taken back only in the point of sale where it was purchased.
For a new size or a different model, we invite you to make your request on our returns portal.
Delivery and Shipping
Your order is prepared and shipped by our teams from Monday to Friday (excluding public holidays).
Delivery times vary depending on the country and the delivery method chosen.
Orders placed Monday to Friday : all orders placed before 12 pm are prepared the same day and handed over to our carriers. Orders placed after 12 pm are prepared the following morning for shipment within 48 hours.
Orders placed on weekends & public holidays : orders are prepared and handed over to our carriers on the following Monday or Tuesday.
Deliveries are made within Metropolitan France and internationally. Here are the applicable rates:
Metropolitan France & European Union (excluding UK and Switzerland):
Free international standard delivery
Express Delivery: €19.99
Outside the European Union
Delivery: €19.99
For all orders outside the Eurozone, customs duties and any applicable taxes are not included in the final price (DAP). Therefore, upon receipt of your order, you may be charged an additional amount by the carrier, depending on the legislation in force in your country.
Once your order is placed, it cannot be modified. You can contact customer service quickly to find the best solution.
Contact customer service
After validation, you will receive an email with your order tracking information.
Bourrienne Paris X cannot be held responsible for any delay or delivery problem attributable to DHL, Chronopost, UPS or Colissimo.
Products and Sizes
Choose your usual size.
For a slightly oversized fit, choose your usual size.
For a closer fit, choose one size smaller than your usual size.
Our Bourrienne cut women's shirts
Our Bourrienne cut men's shirts
Find us
58 rue d'Hauteville, 75010 Paris
Monday to Saturday from 11 a.m. to 7 p.m.
We have resellers in Europe, Asia and the United States
Maintenance and Materials
In the washing machine, it is advisable to choose the "delicate" mode and wash at 30°C maximum.
Choose to air dry on a hanger to make ironing easier.
In the washing machine, it is advisable to choose the "delicate" mode and wash at 30°C maximum.
Choose to air dry on a hanger to make ironing easier.
Bourrienne shirts are made from high-quality natural materials, such as linen and cotton, which meet sustainability standards.
Bourrienne is committed to using ethical manufacturing methods, promoting French craftsmanship and reducing environmental impact.
Contact us
- Via the form: /pages/contact
- By email: contact@bourrienne.com
- By phone: +33 7 64 30 63 04
Personalization and Services
We offer customizations upon request, please feel free to contact us about this.
Contact us
No, we do not offer alteration services.
Yes, we offer personalized appointments in store.
Book your time slot
Yes, we offer gift cards valid for 1 year.
You can find them here
