Delivery times and costs

Metropolitan France

  • Colissimo: 2-4 days (excluding weekends)
  • Free delivery, return & exchange.

Europe - International*

  • Colissimo International: 5-7 working days (excluding weekends)
  • Delivery costs Europe 14€
  • Delivery costs outside Europe between €20 and €30
  • Customs taxes are the responsibility of the customer
  • We do not accept returns outside France

The products are delivered with a variable delay depending on the delivery method chosen and the country of destination. Exceeding these deadlines by the delivery service provider may in no case give rise to any compensation for the benefit of the customer. The consumer is required to check the condition of the packaging of the goods on delivery and to report any damage due to the carrier on the delivery note, as well as to Bourrienne Paris X, within three days. As soon as we send a shipment, an email is sent to the customer to inform him.

The times indicated are indicative times, expressed in working days and corresponding to the average processing and delivery times. The company Bourrienne Paris X cannot be held responsible for the consequences due to a delay in delivery not being its fault.

Return a product purchased on www.bourrienne.com?*

1.

Contact us by e-mail at contact@bourrienne.com describing the reason for your exchange and by which model / size you wish to exchange .

2.

We will send you an email with the return note and the transport label.

Transport label: Stick on outside the parcel
Return slip: Slip insideinside the parcel

3.

Drop off your package at a Mondial Relay point near you

Once your package has been received and processed by our logistics team, we will refund your order within 14 days to the payment method used for your purchase.

In accordance with the legislation in force, you have a withdrawal period of 14 days to return the products you have ordered, intact in their original packaging and packaging.

If you wish to return your purchase to us by post, please contact us to obtain your return slip. If you wish to go to the store, you can return your product within 14 days of receipt of your order. You will be offered a credit note valid for 1 year or a refund or exchange (under conditions, see question below).

It is important to note that a product that has been personalized or embroidered cannot be returned or exchanged under any conditions.

RETURNING A PRODUCT TO US

Exchanging a product purchased on www.bourrienne.com*

You can change your model or size on our internet site. We invite you to contact us by e-mail at contact@bourrienne.com describing the reason for your exchange and by which model / size you wish to exchange.

Exchange in store is not possible.

EXCHANGE A PRODUCT

Refund of an item purchased on wwwbourrienne.com*

In accordance with the legislation in force, you have a withdrawal period of 14 days to return the products you have ordered, intact in their original packaging and packaging.

Once your package has been received and processed by our logistics team, we will refund your order within 14 days to the payment method used for your purchase.

Under no circumstances can an item ordered on the online store be refunded in store.

*We do not accept returns outside France.

.